Why Monitoring Submeter Performance Is Important
Water submeters are essential tools for accurate billing, leak detection, and conservation in multi-family properties. However, like any device, they can experience problems over time. Knowing how to troubleshoot common issues like low readings, leaks, or erratic behavior helps ensure your system remains accurate and efficient.
At Submtr, we specialize in professional submeter installation, monitoring, and maintenance. If you're experiencing submeter issues, reach out to our expert team at info@submtr.com.
Common Issue #1: Low or No Readings
One of the most frequent problems property owners report is low or zero readings on their submeters. This can lead to incorrect billing and undetected water use.
How to Troubleshoot:
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Check for Blockages: Sediment or debris can clog the meter, especially in older plumbing systems. If water is flowing but the reading stays low, a blockage may be the cause.
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Inspect the Installation: A backwards installation (where the meter is installed against the flow of water) can prevent the meter from recording usage correctly.
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Look for Battery or Power Issues (Digital Meters): For digital submeters, a blank or flickering screen could signal a battery failure or power interruption.
If these steps don’t resolve the issue, contact a technician from Submtr to inspect the meter.
Common Issue #2: Continuous or High Readings (Possible Leaks)
Unusually high or non-stop readings may indicate a water leak somewhere in the unit. Even small, slow leaks can significantly impact water usage over time.
How to Troubleshoot:
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Turn Off All Water Sources: Make sure no faucets, appliances, or toilets are running. If the meter continues to register flow, there's likely a hidden leak.
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Inspect Toilets and Faucets: Leaky toilets are a common cause of hidden water waste. Listen for running water or check for dripping sounds.
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Use the Leak Indicator (If Available): Many submeters have a small leak detection dial that spins when water is flowing. If it spins when no water is in use, a leak is present.
Common Issue #3: Inaccurate or Inconsistent Readings
Fluctuating or inaccurate readings may stem from installation errors or aging equipment.
How to Troubleshoot:
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Compare Against Past Usage: Sudden changes in readings without a change in tenant behavior can suggest a malfunction.
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Look for Mechanical Wear: Older analog meters may suffer from internal wear, especially if used in high-demand systems.
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Schedule a Calibration Check: Meters should be calibrated periodically to maintain accuracy. Submtr can help evaluate and recalibrate your system if needed.
Stay Proactive with Submeter Maintenance
Regular maintenance and timely troubleshooting prevent small problems from becoming costly issues. Submtr, water meters for sale, offers full-service support, including professional inspections, replacements, and remote monitoring.
Contact Submtr for Expert Help
If you’re experiencing ongoing submeter issues—whether it’s low readings, possible leaks, or inconsistent data—email info@submtr.com for fast, reliable assistance. Our team will help diagnose the problem and recommend the best solution for your property.